Responsible Gambling

Time Out and Self-Exclusion


PartyPoker customers can take a break from gaming at any time. These breaks can go from a day and up to one month. Once the time-out period expires, the account will reopen automatically.


Self-exclusion involves a joint commitment from the customer and us. We will take reasonable steps to prevent the customer from reopening their account or opening new accounts. However, during the period of self- exclusion, the customer must not attempt to re-open their account nor try to open new accounts.

Self-exclusion periods have a minimum duration of 6 months. The maximum length of the self-exclusion can be indefinite.

Please note that during a cool-off or self-exclusion period, customers will not be able to deposit funds or play. Also, they will be excluded from targeted commercial communication.

To set up a cool-off or to self-exclude, please click here.

Parental control software like Cybersitter and NetNanny can also be used to block access to gambling sites.

This page was last reviewed and updated: December 2020